If your home is broken or damaged, you might be able to get it fixed and even get some money because of the problems. Talk to our housing disrepair team today to learn what your rights are and how we can help you get the repairs and compensation you need.
Tenants can experience a wide range of problems in council and housing association properties. If your landlord has failed to repair them after being notified, you may be entitled to compensation. Here are some of the most common issues that lead to housing disrepair claims:
These are problems that happen a lot. If they are making your home unsafe, uncomfortable or unhealthy — and your landlord won’t fix them — you may be able to get help and claim compensation.
A housing disrepair claim is a legal action you can take if your council or housing association fails to repair issues in your home—such as damp, mould, leaks, broken heating, electrical faults or structural damage. If the landlord has been informed and still hasn’t fixed the problems, you may be entitled to compensation.
You can make a claim if you are a tenant in council housing or a housing association property, and your landlord has failed to make necessary repairs within a reasonable timeframe after you reported them.
You may be able to claim compensation for:
Compensation varies, but many tenants receive between 10%–50% of their annual rent. Serious cases can result in £1,000s in compensation, especially if the issues have been ongoing for months or years.
Yes. You must report the repair issues to your landlord first, and they must be given a reasonable amount of time to fix the problem. If they ignore you or delay repairs, you may be eligible to make a claim.
In most cases, yes. Many solicitors operate on a No Win No Fee basis, meaning you do not pay anything upfront. A fee is only charged if your claim is successful.
No. It is illegal for a landlord to evict or punish you for asserting your legal rights. Council and housing association landlords must follow strict regulations that protect tenants from unfair treatment.
Most cases take between 2–6 months, depending on the severity of the repairs and how quickly evidence can be gathered.
Useful evidence includes:
A specialist will assess your case, collect evidence, contact your landlord on your behalf, and negotiate repairs and compensation. Most cases are settled without going to court.